# FORMNA — Enterprise Form & Program Management Platform

> FORMNA is a self-hosted, lifetime-license form builder and program management platform built for enterprise, government, healthcare, and education organizations. It runs on your own servers with PHP, MySQL, and Apache — no subscriptions, no per-user fees, no vendor lock-in.

## About

FORMNA is developed and maintained by MADNESS (FZE). It is an enterprise-grade form builder and program management platform designed for organizations that demand full control over their data and infrastructure. The platform replaces scattered spreadsheets, shared folders, and manual workflows with a single, structured system.

FORMNA runs entirely on the customer's own servers. There are no cloud dependencies, no external data transfers, and no third-party services required for core functionality. This makes it suitable for organizations handling sensitive citizen data, patient records, financial information, or any data subject to strict regulatory requirements.

The platform is built with mature, battle-tested technologies: PHP 8.2+, MySQL, Apache, and vanilla JavaScript. There are no heavy frameworks, no build steps, no webpack, no Docker requirement, and no CI/CD pipeline needed. Upload the files to a server and it runs. This technology choice is intentional — it means any developer can maintain it, any hosting provider can run it, and organizations will never struggle to find talent.

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## Core Features

### Drag-and-Drop Form Builder

FORMNA includes a purpose-built visual form builder with a field palette, drag-and-drop reordering, inline editing, conditional visibility, and version management — all in one screen.

Supported field types (15 total):
- Short text
- Long text
- Email
- URL
- Number
- Date
- Date & time
- Dropdown
- Multi-select
- Radio buttons
- Checkbox
- File upload
- Headings
- Paragraphs
- Dividers

Additional form builder capabilities:
- Conditional logic: show or hide questions based on answers to other fields
- Validation rules with regex pattern support
- File upload support with configurable size and type limits
- Auto-save drafts so applicants can resume where they left off
- Version control: create draft versions, preview changes, and publish when ready
- Discard drafts safely without touching the live form

### Program & Grant Management

Forms can be bundled into programs with deadlines, submission rules, and instructions. This is designed for grants, licensing programs, compliance programs, and any workflow requiring multiple forms to be submitted together.

Program features include:
- Multiple required forms per program
- Configurable deadlines
- Submission rules and instructions
- Multi-stage review workflows per program
- Submission tracking per program

### Multi-Stage Review Workflow

FORMNA supports configurable review workflows with multiple stages. Each stage can have:
- Assigned reviewers
- Weighted scoring criteria
- Configurable actions (approve, reject, advance to next stage)
- Clarification requests back to applicants
- Score tracking per stage

The review workflow supports real-world processes like initial screening, technical review, and committee decisions.

### Submission Management

Every submission is tracked from initial draft to final decision. Capabilities include:
- Status-based filtering (draft, submitted, in review, approved, rejected)
- Search by applicant
- Data export (CSV) at any time
- Submission timeline and history

### Role-Based Access Control

Four distinct roles with tailored dashboards and scoped permissions:

1. **Super Admin**: Full system control — manage all settings, users, forms, programs, and configurations
2. **Admin**: Form and program management — create and manage forms, programs, and review workflows
3. **Reviewer**: Assigned review queue — score and review submissions assigned to their queue
4. **User**: Submit and track — fill out forms, submit applications, and track submission status

### Audit Trail

Every action in the system is logged with:
- Who performed the action
- What action was performed
- When the action occurred

This is built for compliance-driven organizations that need accountability at every level. Actions logged include form publications, submission approvals/rejections, user role changes, data exports, and all administrative actions.

### Security & Compliance

Enterprise-grade security features built in:
- TOTP (Time-based One-Time Password) multi-factor authentication
- Per-role MFA enforcement policies (require MFA for specific roles)
- CSRF (Cross-Site Request Forgery) protection
- IP-based rate limiting
- Encrypted secrets
- Cross-device session invalidation (logging in on one device invalidates sessions on others)
- Parameterized database queries (protection against SQL injection)
- Input sanitization and validation

### AI-Powered Summaries

Optional feature that generates instant AI summaries of submissions and program applications:
- Configurable LLM provider (choose your preferred AI service)
- Optional per-organization (can be enabled or disabled)
- Data stays on your servers — AI requests are made server-side
- Token usage tracking
- Regeneration capability

### Branding & Customization

Full white-label capabilities:
- Custom logo upload (supports light and dark mode variants)
- Brand color configuration
- CSS overrides for advanced customization
- Configurable email templates
- In-app notification system
- Custom domain support (runs on your own domain)

### Webhooks & Integrations

Connect FORMNA to existing systems:
- Outgoing webhooks that fire on submission events
- Automatic retry on failed deliveries
- Delivery logs for troubleshooting
- SSRF-safe URL validation
- SMTP and Amazon SES email support

### Multi-Language & RTL Support

- Ships with English and Arabic as system languages
- Additional translations: French, Spanish, German, and Danish
- Add custom languages through the admin panel
- Full left-to-right (LTR) and right-to-left (RTL) layout support
- Language switching for end users

### Reports & Analytics

Built-in analytics dashboard:
- Submission trends over time
- Completion rates
- Date-range filtering
- Per-form drill-downs
- Per-program drill-downs
- CSV export of analytics data

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## Technology Stack

| Component | Technology | Details |
|-----------|-----------|---------|
| Language | PHP 8.2+ | Plain PHP, no heavy framework |
| Database | MySQL | PDO with parameterized queries |
| Server | Apache | The world's most deployed web server |
| Frontend | Vanilla JavaScript | No build step, no node_modules, no npm |

### Why this technology stack

- **Cheap to maintain**: PHP hosting costs a fraction of specialized platforms. A $20/month VPS can serve thousands of users.
- **Easy to find developers**: PHP is the most widely deployed server-side language. Any IT team can maintain this without specialized framework knowledge.
- **Battle-tested stability**: PHP, MySQL, and Apache have decades of production reliability. No breaking changes, no abandoned dependencies.
- **Zero build complexity**: No webpack, no Docker required, no CI/CD pipeline needed. Upload files to a server and it runs.

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## Target Organizations

FORMNA is built for organizations that demand control over their data and infrastructure:

- **Government agencies**: Handling sensitive citizen data with strict data sovereignty requirements
- **Enterprise and corporations**: Managing internal processes, vendor registration, and compliance programs
- **Universities and educational institutions**: Student applications, grant management, and administrative workflows
- **Healthcare organizations**: Patient intake forms and compliance documentation with privacy requirements
- **Financial services**: Regulatory compliance documents and client onboarding
- **Non-profit organizations**: Grant applications and program management

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## Why Self-Hosted

For organizations handling sensitive data, self-hosting provides:

1. **Complete Data Sovereignty**: Data never leaves your infrastructure. Meet compliance requirements for GDPR, HIPAA, and government data regulations.
2. **Zero Recurring Costs**: One-time license fee. No monthly subscriptions, no per-user charges, no surprise invoices. Budget predictability.
3. **Full Source Code Access**: Modify anything. Extend functionality. No restrictions on what you can change.
4. **No Vendor Lock-In**: Built with PHP, MySQL, and Apache — technologies widely understood and universally available. Switch hosting providers anytime without migration headaches.

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## Licensing Model

Every license includes:
- Unlimited users — no per-seat fees
- Full source code — complete access
- Lifetime license — pay once, use forever
- No feature restrictions — everything included
- Freedom to modify — no restrictions on code changes

Maintenance and support:
- 1 year of bug fixes and security patches included with every license
- Maintenance applies to the unmodified codebase (custom code changes fall outside maintenance scope)
- Renewal available — extended support at a reduced rate

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## Implementation Packages

Every implementation includes hands-on onboarding, training, and documentation.

### Training Sessions
- Admin and form builder training
- Reviewer workflow training
- End-user orientation

### Onboarding & Setup
- Forms and programs onboarding (migrate existing forms)
- User account provisioning
- Branding and email configuration
- Review workflow setup

### Documentation & Knowledge Transfer
- Full platform documentation
- IT and technical team training
- Executive onboarding session

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## Company Information

- **Product Name**: FORMNA
- **Company**: MADNESS (FZE)
- **Trademark**: "FORMNA" is a trademark of MADNESS (FZE)
- **Website**: https://formna.com
- **Year**: 2026

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## Contact & Demo

To request a demo or get a quote:
- Visit: https://formna.com/#contact
- Fill out the demo request form with your name, organization, organization type, and use case
- The team responds within 1 business day
- Demos are personalized to your specific use case
- Pricing is tailored to your organization's size and needs